Returns complete article information including the full HTML body content,
collection details, author information, and engagement metrics (visits and reactions).
Use this endpoint when you need to display or edit a full article.
The response includes:
- Full article content (
title,description,body,slug) - Collection information
- Author details
- Publication status and timestamps
- Search keywords
- Engagement metrics (visits, positive/negative/neutral reactions)
- Featured status
Content Visibility
The response includes contact_segment_visibilities and company_segment_visibilities — arrays of
{segment_id, is_inherited} objects that define which contact/company segments can access this article.
Visibility rules on an article apply in two contexts:
-
Aura (AI assistant): only contacts/companies in those segments can interact with this content.
-
Help Center: if the help center is published, only contacts/companies in those segments will see
this article in the public help center. -
is_inherited: truemeans the rule was propagated from the parent collection, not set directly on this article. -
An empty array means no restrictions apply (visible to everyone).
Use PUT /knowledge-base/articles to update visibilities.
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401Authentication required
404Article not found or writer not found in app